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Returns

It is important to us that you are happy with your purchase. If you change your mind about an item you have bought and wish to return it, you are welcome to do so for a full refund. The following conditions do apply to returns:

 

  1. All returns must be unused and in their original perfect condition (including all packaging).

  2. You must send the item back to us within 14 days of the date of your order.

  3. You are responsible for return shipping and any related costs.

 

If you wish to return a product, please email us on info@fabrema.co.nz.

 

If items are not returned in their original packaging, then if we decide to accept the return, we may deduct a reasonable amount to replace the packaging from the amount to be refunded.

 

We reserve the right to reject returns outside the 14-day return period, or products that are returned that are not in their original condition and/or packaging.

 

Items are described and photographed to the best of our abilities. Please contact us if you are unsure about something or wish to have additional photos and information. We are more than happy to provide it for you!

Unfortunately we cannot be held responsible for mishandling by the courier service.